Privacy Policy

Effective as of April 2025

Elivate, operated by Livia Lau Consulting, is committed to protecting your privacy. This policy describes how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details you submit (e.g., name, email address, phone number)

  • Information you provide via contact forms, newsletter signups, or downloadable resources

  • Technical data (e.g., IP address, browser type, device type) via cookies or analytics tools

2. How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide client services

  • Send requested resources or updates (only with your consent)

  • Maintain website security and monitor performance

  • Improve user experience and service offerings

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We may use cookies and analytics tools (such as Google Analytics) to understand website usage patterns. You can adjust your browser settings to block or delete cookies if you prefer.

4. Third-Party Tools

We may use reputable third-party platforms for communication, file storage, scheduling, or analytics, such as:

  • Google Workspace

  • Microsoft 365 / Outlook

  • Elementor / WordPress plugins

  • Analytics or CRM tools

These tools may process your information in accordance with their own privacy policies.

5. Data Security and Storage

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.

Your data may be stored in secure cloud-based platforms and may be processed outside of British Columbia or Canada, in compliance with privacy laws.

6. Your Rights

Under PIPA (British Columbia), you have the right to:

  • Access and correct your personal data

  • Request deletion of your data, subject to legal and operational constraints

  • Withdraw consent for communications at any time

If you reside in the EU or California, additional privacy rights may apply under GDPR or CCPA.

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page. Continued use of the website after changes are posted indicates your acceptance.

8. Contact

If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, contact:

Elivate
Operated by Livia Lau Consulting
Email: info@elivate.ca